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Privacy Policy

At Qaldan Enterprises Ltd, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal data when you visit our website [qaldaninc.com] or engage with our services, in compliance with the General Data Protection Regulation (GDPR) applicable within the European Union.

1. Information We Collect

We may collect the following personal data:

  • Contact Information: Name, email address, phone number, shipping address, billing address.
  • Payment Information: Credit card details or payment methods (only processed securely via third-party payment processors).
  • Usage Data: IP address, browser type, device type, operating system, and website navigation data.

2. How We Use Your Data

We use your personal data for the following purposes:

  • To process your orders and deliver the products you request.
  • To improve and personalize your shopping experience.
  • To communicate with you regarding your orders, promotions, or customer service.
  • To comply with legal obligations, such as tax or accounting requirements.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: When you provide your data voluntarily through our website or when subscribing to our newsletter.
  • Contractual Necessity: To fulfill our contractual obligations with you when processing orders and transactions.
  • Legal Obligation: For compliance with relevant laws, such as accounting and taxation regulations.

4. Data Sharing and Disclosure

We do not share your personal data with third parties except for:

  • Service Providers: Trusted third-party companies that assist with processing orders, delivering products, and payment processing.
  • Legal Obligations: If required by law, we may share your information with regulatory authorities or other legal entities.

5. Your Data Protection Rights

Under GDPR, you have the right to:

  • Access your personal data.
  • Correct or update your data if it’s inaccurate or incomplete.
  • Request the deletion of your personal data.
  • Object to or restrict the processing of your data.
  • Request the portability of your data to another provider.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be updated.